play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 2279852432
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number, which will log you in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP, try clicking "send OTP" again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. After reinstalling, you can access the app's new features and updates.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming, not bonus amounts. This means users can only cash out money they've earned by playing games, not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays can occur, resulting in payment processing times of up to 24 hours. These delays are a rare exception to the app's generally swift and efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, not for withdrawal. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be deposited into your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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